Privacy Policy
1. Introduction
Platten Haus (operated by Felix Taylor) recognizes the importance of protecting the privacy of your personal data. We have implemented appropriate technical and organizational measures to protect the information you provide to us. Most of our processing of your personal data is necessary for the performance of a contract with you or to take steps prior to entering into a contract. Other processing is based on our legitimate interests, as described below. If you subscribe to our newsletter, certain processing is based on your consent.
2. Who is responsible for the processing of your personal data?
Felix Taylor, operating under the name “Platten Haus”, is the controller of your personal data within the meaning of the General Data Protection Regulation (GDPR). We use your personal data (name and e-mail address) for sending our newsletter via Mailchimp. Mailchimp is a service provided by Intuit Inc., United States. In this context, personal data may be transferred to a third country (outside the EU/EEA). Such transfers are based on appropriate safeguards, in particular Standard Contractual Clauses in accordance with Art. 46 GDPR.
You may contact us at any time at:
Felix Taylor,
Platten Haus,
E-mail: mail@platten.haus
3. Categories of data processed, purpose and legal basis for processing
3.1 General
Below is an overview of the categories of personal data we process, the purposes for which we process them, and the legal basis for such processing. Our processing of your personal data depends on how you interact with us, for example when making a purchase or subscribing to our newsletter. Further details are provided in section 3.2 below. Please see section 8 for information on how long we retain your data.
3.2 Customers
If you make a purchase through our website, we collect the personal data necessary to process your order. This typically includes your name, billing and shipping address, email address, and, where applicable, your telephone number. We use this information to process and fulfill your order, including payment, delivery, and any returns or complaints, and to communicate with you regarding your order or any inquiries. The processing of this data is based on Art. 6(1)(b) GDPR (performance of a contract).
3.3 Consent and withdrawal
Where the processing of your personal data is based on your consent (Art. 6(1)(a) GDPR), you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us at mail@platten.haus. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Please note that we may continue to process your personal data where such processing is necessary for the performance of a contract (Art. 6(1)(b) GDPR), to comply with a legal obligation (Art. 6(1)(c) GDPR), or for the purposes of our legitimate interests (Art. 6(1)(f) GDPR), such as defending legal claims or preventing misuse.
4. Does Platten Haus share your information with others?
We do not sell or rent your personal data to third parties. However, we may share your personal data with service providers who support us in operating our website and providing our services, such as hosting providers or email marketing services like Mailchimp. These service providers process your data on our behalf and only in accordance with our instructions.
5. Transfer outside of the EU/EEA
Some of the service providers we use, such as Mailchimp, may process personal data outside of the European Union (EU) or European Economic Area (EEA), in particular in the United States. In such cases, we ensure that appropriate safeguards are in place in accordance with Art. 46 GDPR, such as the use of Standard Contractual Clauses approved by the European Commission.
6. Your data subject rights
Under the GDPR, you have the following rights regarding your personal data. You have the right of access (Art. 15 GDPR), meaning you can obtain confirmation as to whether we process your personal data and access such data. You have the right to rectification (Art. 16 GDPR), meaning you can request the correction of inaccurate or incomplete personal data. You have the right to erasure (Art. 17 GDPR), meaning you can request the deletion of your personal data where applicable. You have the right to restriction of processing (Art. 18 GDPR), meaning you can request that we restrict the processing of your personal data under certain circumstances. You have the right to object (Art. 21 GDPR), meaning you can object to the processing of your personal data, particularly where processing is based on legitimate interests or for direct marketing purposes. You have the right to data portability (Art. 20 GDPR), meaning that where applicable, you can receive your personal data in a structured, commonly used format. You also have the right to lodge a complaint (Art. 77 GDPR) with a supervisory authority, in particular in the EU Member State of your residence or place of work.
7. How do I unsubscribe from newsletters?
If you no longer wish to receive our newsletter, you can unsubscribe at any time by using the unsubscribe link included in each email. Alternatively, you may contact us at mail@platten.haus
8. How long do we keep your data?
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. If you have subscribed to our newsletter, we will store your data until you withdraw your consent or unsubscribe. We may retain your personal data for a longer period where required to comply with legal obligations, for example under German commercial and tax law, or where necessary to establish, exercise, or defend legal claims.
9. Is it mandatory to provide personal data?
When you make a purchase through our website, certain personal data is required in order to process your order. Mandatory fields are marked accordingly. The provision of this data is necessary for the performance of a contract (Art. 6(1)(b) GDPR), and without this information we may not be able to process your order. Providing personal data for other purposes, such as subscribing to a newsletter, is voluntary.
10. Children’s privacy and legal purchase age
We do not knowingly collect personal data from individuals under the age of 16. If you are under 18, you should obtain the consent of your parent or legal guardian before providing personal data or making a purchase.
11. Cookies
Our website uses cookies. Cookies are small text files that are stored on your device. Some cookies are technically necessary to ensure the proper functioning of the website (Art. 6(1)(f) GDPR), while other cookies may only be used with your consent (Art. 6(1)(a) GDPR). Where required, we obtain your consent before using non-essential cookies, and you can withdraw your consent at any time. You can also configure your browser to block or delete cookies; however, please note that disabling cookies may limit the functionality of the website.
12. Modifications
We reserve the right to update this privacy policy from time to time. The current version will always be available on our website.
Last updated: 17/03/2026